FAQ

Shop Online Italy is a reference point for online food and wine, providing its customers with excellent raw materials,and the best Italian and international wines, guaranteeing the best value for money. We personally select all our products and cellars, which house a wide selection of red wines, white wines, sparkling wines, fine wines and special formats. Sign up and receive the best offers.

Yes, our Offers section is regularly updated with current promotions. In addition, by subscribing to Shop Online Italy you will receive dedicated offers to enjoy our excellent culinary delicacies and the best wines from our online wine shop, at an attractive price. Sign up now by filling out the dedicated form in just a few moments.

Buying a product via Shop Online Italy is simple. Add one or more products to the cart, fill in the purchase form with your data, and select the payment method. You can speed up the process by quickly signing up to Shop Online Italy, making your purchase after logging into your dedicated profile.

With Shop Online Italy's shipping service, specifically dedicated to the transport of wines and our culinary delicacies, the integrity of the bottles purchased and all products is guaranteed. In any case, in the event that products are damaged upon delivery, is at the customer's service to successfully resolve any unforeseen problems. You can find detailed information on transport and return methods by visiting the Shipping and Payments and Exchanges and Returns sections.

Yes, we will also be happy to meet your needs by phone and provide any information you require. Call us on +39 081 878 36 91 or write to us at info@shoponlineitaly.com

You can make your purchases on Shop Online Italy's online wine store by paying the courier upon delivery, or by Visa or Mastercard. For more information, please see Shipping and Payments.

Yes, all Shop Online Italy product prices are shown with VAT included, allowing all customers to make their purchases with maximum transparency. For further information, please visit the General Terms and Conditions of Online Sale .

Shipping costs and delivery times depend on the destination. See the table with shipping times and costs in the appropriate Shipping and Payments section.

Yes, the data used by Shop Online Italy is processed in accordance with the General Data Protection Regulation (GDPR) a regulation (EU 2016/679) with which the European Commission intends to strengthen and homogenize the protection of personal data of citizens and residents of the European Union, within or outside its borders. To find out specifically what data is used, please see our Privacy Policy.

Don't worry, you can reset your new passwordin just a few clicks using Password Recovery. On the e-mail you used to register with Shop Online Italy, you will receive instructions on how to access your profile again by setting your new password.